Information we collect and use
East Pacific Supply Company collects the contact details, order and quote details, uploaded artwork, and distributor credit application details you provide. We use this information to answer messages, prepare quotes and proofs, fulfill orders, evaluate credit applications, and operate and secure the website. Hosting services may process technical connection data to deliver the site and prevent abuse.
Service providers and sharing
We use hosting and email service providers to store submissions and deliver confirmations and staff notifications. We may share information as needed to fulfill your request, meet legal obligations, or protect our services. We do not sell personal information or share it for cross-context behavioral advertising. Artwork is used to provide design previews, proofs, and requested products.
Retention and security
We retain submitted information as needed to fulfill requests, administer business relationships, and meet applicable recordkeeping obligations. Consent-record retention is described below. We use access restrictions and technical safeguards; no online service can guarantee absolute security.
Your rights and contact
Depending on applicable law, you may request access, correction, or deletion of your personal information, and opt out of sale or sharing, without discriminatory treatment. Contact info@eastpacificsupplyco.com or write to East Pacific Supply Company, 2714 McCone Ave, Hayward, CA 94545. We may verify your identity for access or deletion requests; changing cookie preferences does not require an account.
Audience and changes
Our services are intended for business customers and adults, and operate in the United States. We do not knowingly collect information from children. Contact us if you believe a child has submitted personal information. We will update the date on this page when practices change and request new consent where required.
Cookies, browser storage, and your choices
Cookies and browser storage include small values saved on your device. This website currently uses local storage rather than analytics or advertising cookies. Essential storage supports services you request and remembers your privacy choice. Optional preferences are off until you explicitly accept them. Scrolling, continued browsing, and viewing this notice do not give consent.
Essential local storage: ep-quote remembers the products and custom designs in your requested quote or order until you clear them, submit an order that clears the cart, or clear browser data. site-privacy-choice remembers your privacy settings. Optional local storage: ep-studio-help remembers whether you opened or closed the design studio help panel. The optional setting is first-party and is only read or saved with your permission. This website currently uses no analytics or advertising trackers.
Use Reject optional to continue with essential storage only, Accept optional to enable the preferences described below, or Customize to choose. You can withdraw or change your choice anytime through Privacy settings in the footer. Withdrawing deletes the optional values listed below on this browser. It does not sign you out or empty your cart. Choices are specific to this browser and website; repeat your choice on other devices or after clearing browser data.
We remember your choice in site-privacy-choice for 180 days, then ask again. We also ask again when the notice version changes. Optional values may remain until you withdraw, clear browser data, or revisit after consent expires, when we remove them. Browser storage does not expire automatically while you are away from the site.
To demonstrate and honor your choice, we record a random consent reference and event reference, the website, notice version, selected categories, action, decision time, server receipt time, and Global Privacy Control status. The consent record does not contain your name, email, account ID, browsing history, full page URL, IP address, or device fingerprint. We keep this evidence in restricted server storage for up to one year, with expired records removed during routine writes. Hosting providers may separately process technical request logs for security and operation.
Global Privacy Control (GPC) is honored as an opt-out of sale or sharing. As an additional privacy measure, optional preferences stay off while that signal is enabled. We do not use this website for cross-context behavioral advertising. Other Do Not Track signals are not treated as consent; optional storage remains subject to your explicit choice. Your privacy choice is not permission for marketing messages.
If recording fails, optional storage remains off and the notice offers a retry. If your browser prevents us from saving your choice, optional storage remains off and the notice may return. You may continue using the site.
